Course

Course Summary
Credit Type:
Course
ACE Course Number:
KFCC-0003
Organization:
Location:
Classroom-based
Length:
4.25 hours of eLearning and 12.75 on-the-job mission manual; training is completed within 28 days of hire
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Quantity Food Production<|Cr|>
Lower-Division Baccalaureate 1 Food Safety and Sanitation
Description

Objective:

The course objective is to provide a consistent, comprehensive, and engaging training experience that introduces new food production team members to KFC and provides the skills and knowledge necessary to succeed in their role.

Learning Outcomes:

  • Perform routine cleaning procedures to KFC quality standards
  • Prepare, bread, rack, cook, and hold Original Recipe Chicken
  • Prepare, bread, rack, cook, and hold Extra Crispy Chicken
  • Prepare, rack, cook, and hold Kentucky Grilled Chicken
  • Utilize the Chicken Mastery tools to monitor, identify, diagnose, and correct product quality issues
  • Prepare KFC sides and freezer-to-fryer products based on KFC standards in order to deliver a consistent product to our Guests
  • Demonstrate knowledge of KFC's Social Media policies and requirements for all employees
  • Upon completion of the course, the student will be able to explain what is expected of all KFC employees, including appropriate behavior and what to expect from the KFC family
  • Follow food and personal safety procedures to keep themselves, other employees, and guests safe
  • Demonstrate basic service standards when interacting with guests
  • Prepare, bread, rack, cook, and hold Extra Crispy Tenders
  • Demonstrate knowledge of OSHA's hazard communication requirement and how to keep self and others safe

General Course Topics:

  • Team member expectations
  • Food safety guidelines
  • Personal safety guidelines
  • Providing great guest service
  • Cleaning standard procedures
  • Preparing sides
  • Preparing freezer-to-fryer products
  • Hazard communication compliance
  • Social media compliance
  • Chicken Mastery: Original Recipe Chicken, Extra Crispy Chicken, Extra Crispy Tenders, Kentucky Grilled Chicken
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training
  • Discussion
  • Practical Exercises

Methods of Assessment:

  • Other
  • Performance Rubrics (Checklists)
  • simulations, and on-the-job exercises
Supplemental Materials