Learner Success Laboratory

Purpose

​​​​​​​​​​ACE’s Learner Success Lab is an inclusive​ learning community that integrates evidence-based practices for persistence and completion, life design and career exploration, and workforce skills development to assist participating institutions in developing a comprehensive strategy for learner success.

Vision

Prior to the COVID-19 pandemic, pressures from new economic realities, disruptive technologies, changing student populations, and a broader educational paradigm shift were already mounting. The pandemic has exposed existing inequities and created new challenges that demand resilient institutions that can adapt and innovate.

Institutional Transformation

The Learner Success Lab is a comprehensive change management process that facilitates continuous improvement through intentional transformation of institutional systems, processes, programs, and culture around learner success. This process is illustrated in the ACE Model for Comprehensive Learner Success.


Strong Foundation

  • Modeled on ACE’s successful Internationalization Laboratory program, which has assisted over 150 institutions in developing a strategy and building capacity for comprehensive internationalization
  • Guided by a panel of experts representing learners, various types of higher education institutions, and employers
  • Supported by Strada Education Network

Cohort 1 

  • Elon University
  • Iowa State University
  • Labouré College
  • Massasoit Community College
  • Richard Bland College of William & Mary
  • Southeast Missouri State University
  • Union Institute & University
  • University of Hawaii-West Oahu
  • Western Oregon University
  • Windward Community College
Process
  • Lab engagement lasts 12–18 months.
  • Cohort 2 launches October 2021.​ 
  • Institutions form a campus-wide learner success committee to:
    • Facilitate a review of existing activities and capacities related to learner success.
    • Analyze findings of the review through the lens of institutional mission. 
    • Draft a plan to integrate and focus activities, and build capacity for learner success.
  • ACE staff and expert ACE Lab advisors guide committee leaders through on-campus work:
    • Initial site visits with each institution help prepare campuses for self-assessment and begin to outline key questions and issues.
    • A peer review visit, conducted toward the end of the process, allows for reflection and dialogue with senior administrators and other campus leaders.
    • ​Regular contact throughout the Lab process, including monthly calls with committee leadership.
  • Committee leaders attend informal Lab Chat sessions (approximately monthly) and 3 synchronous cohort ​meetings.
    • Committee leaders also have access to asynchronous LSL learning modules and other resources on ACE Engage®.



Timeline

Cohort 2 launches October 2021. 

  • Fall 2021: Cohort Meeting 1
  • Winter 2021: Site visits with participating institutions
  • Spring 2022: Cohort Meeting 2
  • Fall 2022: Cohort Meeting 3
  • Winter 2022: Peer reviewers visit participating institutions
  • Spring 2023: ACE final report submitted to institution leadership
Experts

Lab Advisors

Adam Bush
Provost, College Unbound
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Adam Bush - Provost, College Unbound -
Adam Bush
Provost, College Unbound
Mary Churchill
Associate Dean for Strategic Initiatives and Community Engagement, Wheelock College of Education and Human Development at Boston University
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Mary Churchill - Associate Dean for Strategic Initiatives and Community Engagement, Wheelock College of Education and Human Development at Boston University  -
Mary Churchill
Associate Dean for Strategic Initiatives and Community Engagement, Wheelock College of Education and Human Development at Boston University
Susan Lane
President Emerita, The New England Institute of Art
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Susan Lane - President Emerita, The New England Institute of Art -
Susan Lane
President Emerita, The New England Institute of Art
Kimberly Lee
Vice President of Special Projects, Southern Crescent Technical College
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Kimberly Lee - Vice President of Special Projects, Southern Crescent Technical College -
Kimberly Lee
Vice President of Special Projects, Southern Crescent Technical College
Elaine Maimon
President Emerita, Governors State University
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Elaine Maimon - President Emerita, Governors State University -
Elaine Maimon
President Emerita, Governors State University
Lyssa Palu-ay
Dean, Office of Justice, Equity and Transformation, Massachusetts College of Art and Design
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Lyssa Palu-ay - Dean, Office of Justice, Equity and Transformation, Massachusetts College of Art and Design -
Lyssa Palu-ay
Dean, Office of Justice, Equity and Transformation, Massachusetts College of Art and Design
Annette Parker
President, South Central College
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Annette Parker - President, South Central College -
Annette Parker
President, South Central College

Additional Experts

​Steering Committee

In December 2019, ACE convened the Learner Success Lab Steering Committee, a diverse group of higher education leaders, employers, and learners, to assist in:

  • Refining ACE's Model for Comprehensive Learner Success;
  • Establishing a selection process for pilot institutions; and
  • Developing program materials and messaging.

The LSL Steering Committee concluded its work with the successful launch of ACE's Learner Success Lab in October 2020.

Expert Working Group

Following the launch of the pilot cohort of the Learner Success Lab, ACE convened a group of subject matter experts to serve as thought partners.  The LSL Expert Working Group:

  • Assists in developing, evaluating, and enhancing program materials and messaging;
  • Presents at Lab events as requested;
  • Provides feedback on final reports to institutions where appropriate; and
  • Serves as a peer reviewer on institutional site visits as requested.

Gardner Carrick
Vice President of Strategic Initiatives, National Association of Manufacturers

John Fink
Senior Research Associate, Community College Research Center

Dallas Kratzer
Regional Education Coordinator, University of Charleston

Kevin Kruger
President, National Association of Student Personnel Administrators

Dane Linn
Vice President, Business Roundtable

Spencer Niles
Dean of Education, College of William & Mary

Sophia Norcott
Student, Southern New Hampshire University

Lynn Pasquerella
President, Association of American Colleges and Universities

Anthony Pinder
AVP of Academic Affairs - Internationalization & Global Engagement, Emerson College

Jose Rodriguez
Assistant Director of Recruitment, College Unbound

Pete Rogan
Director of Product Development, SOPHIA Learning

Yves Salomon-Fernandez
President, Greenfield Community College

Jason Tyszko
Vice President - Center for Education and Workforce, U.S. Chamber of Commerce Foundation

Carlos Vargas
President, Southeast Missouri State University

Farouk Dey
Vice Provost for Integrative Learning and Life Design, Johns Hopkins University

Tim Hogan
Vice President, Strategic Partnerships, Roadtrip Nation

Jenifer Kautzman
Associate Director, Transcripts and Learner Services, American Council on Education

Kevin Kruger
President, National Association of Student Personnel Administrators

Penny MacCormack
Chief Academic Officer, Association of College and University Educators

Lynn Pasquerella
President, Association of American Colleges and Universities

Kathe Pelletier
Director, Teaching and Learning Program, EDUCAUSE

Ashley Safranski
Director of Marketing for Higher Education, Emsi

Melody Schopp
Director, Education Industry Consulting, SAS

Jason Tyszko
Vice President - Center for Education and Workforce, U.S. Chamber of Commerce Foundation

Connect With Us
 

Applications Open

We are now accepting applications for Cohort 2. Just a few spots left!  Submit your application now to secure your place in LSL Cohort 2.

Apply now
Download the flyer (PDF)

Transformation Labs

The Learner Success Laboratory is one of ACE's Transformation Labs. These labs guide colleges and universities through a structured strategic planning process to advance critical institutional priorities.

Learn More