Course

Course Summary
Credit Type:
Course
ACE Course Number:
DEOM-0002
Organization Course Number:
DD-1512-0007 and DD-1512-0008
Location:
Classroom-based
Length:
50 hours online and 192 hours in-residence
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Conflict Resolution
Lower-Division Baccalaureate 3 Human Relations
Lower-Division Baccalaureate 3 Diversity Management
This course is recommended for a total of 9 semester hours in the lower-division baccalaureate/associate degree category.
Description

Objective:

The course objective is to train and certify Army and Air Force employees assigned to military and civilian equal opportunity billets as Equal Opportunity Advisors (EOAs), including mediation certification.

Learning Outcomes:

  • Comprehend how individual diversity can impact mission effectiveness
  • Know how communicating across differences can impact mission effectiveness
  • Comprehend how power and privilege can impact mission effectiveness
  • Comprehend how sexual harassment can impact mission effectiveness
  • Apply teaching skills to develop and facilitate a guided discussion
  • Comprehend how diversity management can impact mission readiness
  • Know how Equal Opportunity Advisor duties impact the military environment
  • Comprehend the basic characteristics of the DEOCS (survey instrument)
  • Know the confidentiality obligations associated with DoD mediation
  • Know the six (6) Mediation Stages
  • And demonstrate mediation skills (practicum and assessment)
  • Upon completion of this course, the student will be able to apply interpersonal skills developed for group interaction
  • Comprehend how socialization impacts human relations
  • Apply formal briefing skills
  • Comprehend how perceptions can impact unit readiness and mission effectiveness
  • Comprehend how the communication process can impact mission effectiveness
  • Know how conflict management can impact mission effectiveness
  • Comprehend how prejudice and discrimination can impact mission effectiveness
  • Comprehend how victim focus (victimization) can impact mission readiness
  • Know the basis of bystander intervention and its impact on mission effectiveness
  • Comprehend how racism can impact mission effectiveness
  • Know how extremism can impact mission readiness
  • Know how religious discrimination can impact mission effectiveness
  • Comprehend how sexism can impact mission effectiveness
  • Know how sexual assault can affect military readiness
  • Comprehend how cultural can impact the workplace
  • Know the unique characteristics of the six major race/ethnic groups identified by the Office of Management and Budget
  • Comprehend how ethical decision-making can impact mission effectiveness
  • Know the major components of the equal opportunity (EO) complaint process
  • Know how to prepare for Special Observances recognized by the DoD
  • Know how records and reports play a role in an organizational assessment
  • Comprehend the fundamental competencies associated with observation and interview skills
  • Analyze organizational assessment data
  • Apply briefing skills to conduct an out-brief using all Organizational Assessment data to leverage assessment to solutions
  • Know how conflict can impact mission effectiveness
  • Comprehend interest-based negotiation techniques and how they can enhance mediator effectiveness
  • Know how Alternative Dispute Resolution can impact mission effectiveness
  • Comprehend how conducting a mediation can impact mission effectiveness
  • Practice Mediation Skills
  • Comprehend how the skills and tools needed to effectively communicate during the mediation process can impact mission effectiveness
  • Know how to write settlement agreements during the mediation process and be able to discuss the required qualities and stipulations , as well as the effects on relationships and possible consequences of non-compliance with the terms of an agreement
  • Know the ethical standards of conduct and cautions regarding unauthorized practice of law or counseling associated with DoD mediation activities

General Course Topics:

  • Group development
  • Socialization
  • Cultural awareness
  • Perceptions
  • Cross-cultural communication (communicating across differences)
  • Conflict management
  • Individual diversity
  • Ethics
  • Mediation skills
  • Presentation skills
  • Communication skills
  • Training development and delivery
  • Power and privilege
  • Prejudice and discrimination
  • Racism
  • Extremism
  • Sexism
  • Sexual harassment
  • Sexual assault prevention
  • System vs. victim focus (victimology)
  • Religious diversity and accommodation
  • General EOA duties
  • Bystander intervention
  • Diversity management
  • Special observances
  • Complaint processing
  • Organizational assessment
  • Race and ethnicity
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Laboratory
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials