Course Summary
Credit Type:
Organization's ID:
2 weeks (80 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 diversity in the workplace


The course objective is to provide the skills needed to effectively perform duties as an EEO
Specialist and implement Federal EEO programs (complaints, ADR, special emphasis, etc.).

Learning Outcomes:

  • Know the fundamentals of the EEO program and Civil Rights Act.
  • Know how discrimination manifests itself in the work environment.
  • Analyze basic facts involving EEO complaint and the burden of proof.
  • Know how workplace harassment impacts the workplace.
  • Know the EEO complaints process as it pertains to the EEO Specialist.
  • Know how the fundamentals of resolving complaints within the Federal EEO complaints processing system impacts the mission.
  • Know how personnel policies and procedural issues impact the mission.
  • Know how the basic concept of the practice of ADR impacts on the mission.
  • Know how to apply affirmative employment practices in the workplace.
  • Know the foundation of special emphasis programs and its impact on the mission.
  • Know how diversity manifests itself in the workforce.
  • Know the basic facts associated with the Individuals with Disabilities Act and its impact on the mission.
  • Comprehend the EEO practitioner's role and responsibility of handling sexual assault in the military environment.
  • Know the fundamental skills associated with good presentations.

General Topics:

  • This course develops knowledge and skills that allow graduates to serve as effective EEO practitioners. Studies focus on the statutory/legal as well as inter/intrapersonal and organizational aspects of EEO. The course builds on knowledge and skills gained through the EEOCC, SEPMC, and two or more years of full-time EEO experience. The course reviews the causes and effects of discrimination, EEO programs for Federal employees/applicants for employment, civilian personnel/human resource management, valuing diversity, the roles and responsibilities of EEO Specialists, staff procedures, writing and briefing skills, and EEO complaint processing. It also provides training on affirmative programs of EEO (MD-715), management of special emphasis programs, and other EEO programs and resource management
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Lectures
  • Practical Exercises
  • Work-based Learning

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Written Papers

Minimum Passing Score:

Supplemental Materials