Course

Course Summary
Credit Type:
Course
ACE ID:
WALG-0001
Organization:
Walgreens
Location:
Classroom-based
Length:
32 hours (4 days)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Principles Of Management
Description

Objective:

The course objective is to provide consistent management and leadership skills company-wide ensuring first-line leaders will be able to speak the same language about how to work together, improve performance, and deliver business results while engaging their employees.

Learning Outcomes:

  • Be familiar with the aspects of human resource management to develop a changing workforce
  • Comprehend applicable laws, policies, and ethics as it relates to day-to-day work
  • Understand the importance of human relations and how it affects employee motivation
  • Understand the role of management in a model organization
  • Create an organizational setting which promotes safety, trust, and commitment

General Topics:

  • Engaging your team, creating performance goals, communicating effectively, providing positive recognition, providing constructive feedback, leading change, using employee feedback, building trust, holding effective meetings, managing time, delegating, applying laws, policies, ethics, and guidelines, encouraging inclusion, resolving conflict, solving problems, interviewing, and developing your team
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Presentations
  • Written Papers
  • Action Planning

Minimum Passing Score:

70%
Supplemental Materials

Other offerings from Walgreens

ASHP Walgreens Pharmacy Technician Training Program
(WALG-0003)
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