Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: OPM-0090 Organization: U.S. Office of Personnel Management Location: Classroom-based Length: 34 hours (1 week) Dates Offered: 1/1/2009 - 10/31/2013 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 2 Business Administration or Management Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: To provide basic administrative knowledge and skills for new or prospective supervisors and enable them to examine their ability to self-manage and assert their influence on others. Learning Outcomes: Develop a working model for effective delegation and follow-up Increase interpersonal communication skill Plan appropriate actions for performance and conduct problems Increase awareness of personal preferences and strengths in dealing with other people and understand the processes of discipline and termination Identify specific individual performance requirements Distinguish between employee performance and conduct issues Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Discussion Learner Presentations Lectures Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content