Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
14 weeks (75 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 introduction to communication


The course objective is to introduce students to the theories and principles of speech communication from a wide range of perspectives. The evolution of communication theory is examined and foundational principles, such as the communication process, perception, verbal and nonverbal communication, and listening, are introduced. These principles are then applied to communication in interpersonal, public, and organizational contexts via recorded verbal presentations.

Learning Outcomes:

  • illustrate the elements and contexts of communication, and the outcomes of effective communication
  • relate perception of self and others to communication, and recommend ways to improve perception and communication
  • analyze words as social and cultural constructs, the effects of words on actions, and recommend ways to improve verbal communication
  • illustrate various types of nonverbal communication and recommend ways to improve nonverbal communication
  • compare and contrast various types of listening, and recommend strategies to improve listening skills
  • apply principles of ethics to lies and misrepresentation, and to justifications for disclosure of confidential information
  • analyze relationships between people and among family members in terms of elements of attraction, characteristics of relationships, and stages of relationships
  • examine interpersonal relationships in terms of roles, role conflicts, self-awareness, intimacy and attachment, affiliation and commitment, and power and dominance
  • explain how cultural differences and errors of perception can distort messages, and the use of effective intercultural communication in community building
  • recommend strategies for interviewers and interviewees to successfully communicate using various types and techniques of interviews
  • analyze the determinants of group performance and recommend strategies for group problem-solving and decision-making
  • evaluate aspects of effective public communication such as source credibility, audience analysis, modes of delivery, patterns of organization, supporting material, language, and presenting arguments
  • illustrate the functions of downward, upward, and horizontal communication in organization, the role of communication in change management, and the distortion of messages in rumors.

General Course Topics:

  • Process and perception of verbal and nonverbal communication
  • Listening
  • Dynamics of relationships
  • Interpersonal and intercultural communication
  • Interviews
  • Conflict resolution
  • Organizational
  • Small-group
  • Public communication
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training
  • Learner Presentations

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes
  • Written Papers

Minimum Passing Score:

Supplemental Materials

Other offerings from StraighterLine