Course Summary
Credit Type:
Organization's ID:
5 days (32 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 emergency management


The course objective is to provide the student with the knowledge and skills to establish, manage and work within a JIC through multimedia lectures and individual and group activities. Provide participants the opportunity to apply advanced public information skills during a multi-day functional exercise (FE) designed to test the participants’ abilities to analyze, coordinate, process and create information in a fast-paced, realistic environment.
Through a tabletop exercise (TTX), encourage participants to evaluate their processes to help them generate new ideas, products, or ways of viewing challenges or situations. Encourage participants to improve their processes and ensure every action has a measurable relevance for each identified audience, including senior leadership.

Learning Outcomes:

  • Relate the exercise scenario to their primary area of responsibility within the functional exercise by verbalizing their primary exercise role during the introductions
  • Apply current crisis communications methodologies to community audiences during an incident by completing three table group activities
  • Conduct an analysis of their personal and organizational disaster readiness based on current disaster readiness guidance
  • Relate the Incident Action Planning (IAP) process to the External Affairs 8-Step Strategic Communications Model by completing a multi-level activity
  • Demonstrate the ability to work in a JIC by actively contributing to exercise tasks and products as specified in the exercise objectives through functional exercise play
  • Draft an 8-step strategic communication plan for each TTX scenario
  • Share lessons learned during a whole class debriefing, and create individual professional development goals based on class experiences

General Topics:

  • Crisis Communications
  • Media, Fear, and the Changing American Family
  • Disaster Response Readiness
  • Strategic Communications and Incident Action Planning
  • Functional Exercise Play
  • Tabletop Exercise – Public information at National Special Security Events
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)

Minimum Passing Score:

Supplemental Materials