Course Summary
Credit Type:
Organization's ID:
38 hours (4 weeks)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Human Capital Management: Recruitment & Retention


The course objective is to provide learners with the knowledge, skills, and abilities to hire and retain the right people to run their facility/program successfully. This course explores the non-appropriated funds (NAF) personnel management processes (hiring, selecting, onboarding, performance management, and employee rights) focusing on how Family and MWR Program Managers Hire and retain the best people and implement practices to maximize efficiency and productivity in their program.

Learning Outcomes:

  • Complete the interview process using position descriptions and assessment questions
  • Construct an onboarding model for a facility/program
  • Conduct an employee performance evaluation for a scenario using One Minute Manager
  • Utilize information on diversity and generations in the workforce to meet the needs of potential and current team members
  • Identify job duties and highly qualifying criteria needed to obtain a highly qualified pool of applicants
  • Modify matrices to evaluate resumes in order to rank candidates and complete reference checks
  • Develop performance standards for a new employee
  • Recommend appropriate penalties for common disciplinary infractions
  • Respond appropriately in given situations using processes that outline employee right

General Topics:

  • NAF hiring procedures
  • Selection process
  • Onboarding
  • Managing performance
  • Employee rights
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Other
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes
  • Written Papers
  • Blogs

Minimum Passing Score:

Supplemental Materials

Other offerings from Installation Management Command, G7 Training Division MG Robert M. Joyce School for Family and MWR