Course

Course Summary
Credit Type:
Course
ACE ID:
FRTI-0013
Organization:
Fire and Rescue Training Institute, University of Missouri
Location:
Classroom-based
Length:
12 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Business Administration, Fire Science, Public Administration, Criminal Justice, or Emergency Medical Services
Description

Objective:

The course objective is to provide the managing officer with basic skills and tools needed to perform effectively as a leader in the fire service environment focusing on their department.

Learning Outcomes:

  • Identify services provided by a typical fire/emergency medical services (EMS) company (outputs), and resources needed to provide these services (inputs), and understand their interrelationship
  • Differentiate among the three decision-making styles and the five processes identified
  • Match appropriate decision making styles to given situations using the Vroom- Yetton-Jago Model
  • Cite the advantages and potential disadvantages of group decision-making
  • Describe the planning process, types of plans and their effect on the Company Officer (CO)
  • Describe the types, methods and barriers to effective communications
  • Describe advantages and disadvantages of individual and group problem solving
  • Describe problem solving methods and the steps involved in problem solving models
  • Develop goals and objectives needed for planning
  • Identify components of an action plan

General Topics:

  • Problem solving: identifying needs and problems
  • Decision making styles
  • Planning skills for the company officer
  • Communications for the company officer
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations
Supplemental Materials