Course

Course Summary
Credit Type:
Course
ACE ID:
DEOM-0001
Organization's ID:
DD-1512-0003
Length:
11 weeks
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 human resources
Lower-Division Baccalaureate 3 conflict management
Lower-Division Baccalaureate 3 diversity management
Description

Objective:

The course objective is to train and certify Armed Forces (DoD and Coast Guard) personnel assigned to military and civilian Equal Opportunity (EO) billets as Equal Opportunity Advisors (EOA) or Command Climate Specialists (CCS).

Learning Outcomes:

  • Apply interpersonal skills developed for group interaction.
  • Apply formal briefing skills.
  • Comprehend how the communication process can impact mission effectiveness.
  • Comprehend how individual diversity can impact mission effectiveness.
  • Know how conflict management can impact mission effectiveness.
  • Know how communicating across differences can impact mission effectiveness.
  • Comprehend how power and privilege can impact mission effectiveness.
  • Comprehend how victim focus (victimization) can impact mission readiness.
  • Know the basis of bystander intervention and its impact on mission effectiveness.
  • Comprehend how racism can impact mission effectiveness.
  • Know how extremism can impact mission readiness.
  • Know how sexual assault can affect military readiness.
  • Comprehend how cultural can impact the workplace.
  • Know the unique characteristics of the six major race/ethnic groups identified by the Office of Management and Budget.
  • Comprehend how ethical decision-making can impact mission effectiveness.
  • Know how Equal Opportunity Advisor duties impact the military environment.
  • Know how to prepare for Special Observances recognized by the DoD.
  • Apply briefing skills to conduct an out-brief using all Organizational Assessment data to leverage assessment to solutions.
  • Know how conflict can impact mission effectiveness
  • Comprehend interest-based negotiation techniques and how they can enhance mediator effectiveness.
  • Know how Alternative Dispute Resolution can impact mission effectiveness
  • Comprehend how conducting a mediation can impact mission effectiveness
  • Know the six (6) Mediation Stages
  • Comprehend how the skills and tools needed to effectively communicate during the mediation process can impact mission effectiveness
  • Know how to write settlement agreements during the mediation process and be able to discuss the required qualities and stipulations , as well as the effects on relationships and possible consequences of non-compliance with the terms of an agreement.
  • Know the ethical standards of conduct and cautions regarding unauthorized practice of law or counseling associated with DoD mediation activities.
  • Demonstrate mediation skills (practicum and assessment).
  • Comprehend how socialization impacts human relations.
  • Comprehend how perceptions can impact unit readiness and mission effectiveness.
  • Comprehend how prejudice and discrimination can impact mission effectiveness.
  • Know how religious discrimination can impact mission effectiveness.
  • Comprehend how sexism can impact mission effectiveness.
  • Comprehend how sexual harassment can impact mission effectiveness.
  • Apply teaching skills to develop and facilitate a guided discussion.
  • Comprehend how diversity management can impact mission readiness.
  • Know the major components of the equal opportunity (EO) complaint process.
  • Comprehend the basic characteristics of the DEOCS (survey instrument).
  • Know how records and reports play a role in an organizational assessment.
  • Comprehend the fundamental competencies associated with observation and interview skills.
  • Analyze organizational assessment data.
  • Know the confidentiality obligations associated with DoD mediation.
  • Practice Mediation Skills.

General Topics:

  • Self awareness (intrapersonal), interpersonal, presentation skills, training development and delivery, and use of the Command Climate Assessment and Improvement (CCAI)
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Laboratory
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials