Course

Course Summary
Credit Type:
Course
ACE ID:
DEOM-0003
Organization's ID:
DD-1512-001
Location:
Classroom-based
Length:
32 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Negotiations or Conflict Resolution
Description

Objective:

The course objective is to equip neutrals with mediation and other Alternate Dispute Resolution (ADR) skills. This skill set will provide basic proficiency in mediation, and facilitative conflict resolution. It is the intent of this program to provide DoD personnel with the fundamental training required for certification as DoD mediators.

Learning Outcomes:

  • Know how conflict can impact mission effectiveness
  • Comprehend interest-based negotiation techniques and how they can enhance mediator effectiveness
  • Know how Alternative Dispute Resolution can impact mission effectiveness
  • Know the confidentiality obligations associated with DoD mediation
  • Comprehend how conducting a mediation can impact mission effectiveness
  • Know the six (6) Mediation Stages
  • Comprehend how the skills and tools needed to effectively communicate during the mediation process impact mission effectiveness by responding to questioning in an informal large group questioning process
  • Know how to write settlement agreements during the mediation process and be able to discuss the required qualities and stipulations, as well as the effects on relationships and possible consequences of non-compliance with the terms of an agreement
  • Know the ethical standards of conduct and cautions regarding unauthorized practice of law or counseling associated with DoD mediation activities
  • Demonstrate mediation skills (practicum/assessment)

General Topics:

  • Conflict: causes, effects, and management
  • Alternate Dispute Resolution (ADR)
  • Interest-based negotiation
  • Confidentiality
  • The art of mediation
  • Conducting the mediation
  • Writing settlement agreements
  • Mediation ethics
  • Mediation practicum
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials