Course

Course Summary

Credit Type:

Course

ACE ID:

DEOM-0003

Organization's ID:

DD-1512-001

Organization:

Defense Equal Opportunity Management Institute

Location:

Classroom-based

Length:

32 hours

Dates Offered:

Credit Recommendation & Competencies

Level	Credits (SH)	Subject
Lower-Division Baccalaureate	2	Negotiations or Conflict Resolution

Description

Objective:

The course objective is to equip neutrals with mediation and other Alternate Dispute Resolution (ADR) skills. This skill set will provide basic proficiency in mediation, and facilitative conflict resolution. It is the intent of this program to provide DoD personnel with the fundamental training required for certification as DoD mediators.

Learning Outcomes:

Know how conflict can impact mission effectiveness
Comprehend interest-based negotiation techniques and how they can enhance mediator effectiveness
Know how Alternative Dispute Resolution can impact mission effectiveness
Know the confidentiality obligations associated with DoD mediation
Comprehend how conducting a mediation can impact mission effectiveness
Know the six (6) Mediation Stages
Comprehend how the skills and tools needed to effectively communicate during the mediation process impact mission effectiveness by responding to questioning in an informal large group questioning process
Know how to write settlement agreements during the mediation process and be able to discuss the required qualities and stipulations, as well as the effects on relationships and possible consequences of non-compliance with the terms of an agreement
Know the ethical standards of conduct and cautions regarding unauthorized practice of law or counseling associated with DoD mediation activities
Demonstrate mediation skills (practicum/assessment)