Course

Course Summary
Credit Type:
Course
ACE ID:
DEOM-0007
Organization's ID:
DD-1512-0010
Organization:
Defense Equal Opportunity Management Institute
Length:
8 days (64 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 introduction to equal employment opportunity program management
Description

Objective:

The course objective is to discuss human relations/performance subjects addressed in each lesson objective, as well as participate in educational activities associated with EEO Counselor duties and meet all assessment criteria identified in this course.

Learning Outcomes:

  • Know applicable EEO Laws, Regulations, and Directives.
  • Comprehend personnel procedures relevant to civilian personnel actions.
  • Know the functions associated with Disability Programs.
  • Know the introductory elements of MD 715 associated with the job of the entry level EEO Professional.
  • Know the roles and responsibilities of an EEO Counselor.
  • Know the foundation of Special Emphasis Programs and its impact on the Federal workplace.
  • Know the foundation of the counseling process required to complete an EEO complaint.
  • Know the foundation of the Alternative Dispute Resolution (ADR) process.
  • Comprehend Harassment and Discrimination issues in the workplace.
  • Know the fundamentals of complaint resolution.
  • Comprehend the required information to include in an EEO Counselor’s Report.
  • Know the Fundamentals of Effective Presentations.
  • Apply the skills needed to correctly frame a claim associated with EEO complaints.
  • Apply the skills needed to correctly conduct an inquiry.
  • Apply the skills needed to correctly conduct a final interview.
  • Apply the skills needed to correctly complete the EEO Counselor Report.

General Topics:

  • This course develops a base of knowledge and skills that allows graduates to serve as effective EEO Counselors or Practitioners at the entry level. Studies focus on the statutory/legal as well as intra/interpersonal and organizational aspects of EEO. Training progresses through understanding the causes and effects of discrimination, EEO programs for Federal employees/applicants for employment
  • Civilian personnel/human resource management
  • The roles and responsibilities of ‘EEO Counselors/Assistants/Specialists’
  • Communication and interviewing skills
  • Staff procedures
  • Writing and briefing skills
  • Documenting EEO inquiries
  • Resolving EEO complaints
  • The Alternate Dispute Resolution (ADR) processes
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Laboratory
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials