Course

Course Summary
Credit Type:
Course
ACE ID:
DEOM-0007
Organization's ID:
DD-1512-0010
Location:
Classroom-based
Length:
25 hours of online learning and 40 hours of in-residence training
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Introduction to Eeo Program Management
Description

Objective:

The course objective is to, while using sound academic disciplines, reflective teaching and experiential education theory, understand and discuss human relations/performance subjects addressed in each lesson objective, as well as participate in educational activities associated with EEO Counselor duties. Each student must also meet all assessment criteria identified in this course.

Learning Outcomes:

  • Know applicable EEO laws, regulations, and directives
  • Know the introductory elements of MD 715 associated with the job of the entry level EEO Professional
  • Know the foundation of Special Emphasis Programs and its impact on the Federal workplace
  • Comprehend Harassment and Discrimination issues in the workplace
  • Know the fundamentals of effective presentations
  • Apply the skills needed to correctly conduct a final interview
  • Comprehend personnel procedures relevant to civilian personnel actions
  • Know the functions associated with disability programs
  • Know the roles and responsibilities of an EEO counselor
  • Know the foundation of the counseling process required to complete an EEO complaint
  • Know the foundation of the Alternative Dispute Resolution (ADR) process
  • Know the fundamentals of complaint resolution
  • Comprehend the required information to include in an EEO Counselor's Report
  • Apply the skills needed to correctly frame a claim associated with EEO complaints
  • Apply the skills and elements needed to conduct a limited inquiry
  • Apply the skills needed to correctly complete the EEO Counselor Report

General Topics:

  • EEO professional (counselor) overview
  • Framing a claim of discrimination
  • Conducting an EEO inquiry
  • Conducting the final interview
  • The EEO counselor report
  • Current EEO laws, regulations, and directives
  • Personnel procedures
  • Foundation of disability program
  • Introduction to Management Directive (MD) 715
  • Counselor roles and responsibilities
  • EEO counseling process
  • Special emphasis program manager
  • Alternative Dispute Resolution (ADR)
  • Discrimination and harassment issues in the workplace
  • Complaint resolution
  • Counselor's report
  • Fundamental presentations skills
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials