Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
43 hours (10 months)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 supervisory management


The course objective is to provide knowledge of major elements of supervisory and leadership skills needed to manage a team, with emphasis on working with nonprofit and governmental organization settings.

Learning Outcomes:

  • apply situational leadership, decision making and group problem solving strategies to team management and performance
  • demonstrate performance feedback and coaching skills to provide direction and support to members, such that they understand more deeply what motivates them, achieve success in their work and develop themselves
  • develop their communication skills in listening, giving/receiving feedback, and message delivery with supervisors and community partners to help ensure positive team dynamics, teamwork and effective collaboration to meet goals.
  • identify their personal leadership and management styles and how these potentially affect their performance and success as a team leader

General Course Topics:

  • Human resources/personnel management: situational leadership, collaboration, coordination, and continuous team member development of individuals
  • Leadership development: understanding individual strengths and the strengths of others, identifying and address team issues
  • Communication: active listening, conflict resolution, delivering feedback
  • Experiential learning: hands-on supervision and management of teams of young adults, large and small group discussions, and session exercises
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)

Minimum Passing Score:

Supplemental Materials

Other offerings from Corporation for National and Community Service