Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: CNCS-0003 Organization's ID: CNCS-0003 Organization: Corporation for National and Community Service Location: Classroom-based Length: 43 hours (10 months) Dates Offered: 11/1/2021 - 10/31/2024 11/1/2018 - 10/31/2021 8/1/2015 - 10/31/2018 10/1/2012 - 7/31/2015 4/1/1995 - 9/30/2012 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 3 supervisory management Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to provide knowledge of major elements of supervisory and leadership skills needed to manage a team, with emphasis on working with nonprofit and governmental organization settings. Learning Outcomes: apply situational leadership, decision making and group problem solving strategies to team management and performance demonstrate performance feedback and coaching skills to provide direction and support to members, such that they understand more deeply what motivates them, achieve success in their work and develop themselves develop their communication skills in listening, giving/receiving feedback, and message delivery with supervisors and community partners to help ensure positive team dynamics, teamwork and effective collaboration to meet goals. identify their personal leadership and management styles and how these potentially affect their performance and success as a team leader General Topics: Human resources/personnel management: situational leadership, collaboration, coordination, and continuous team member development of individuals Leadership development: understanding individual strengths and the strengths of others, identifying and address team issues Communication: active listening, conflict resolution, delivering feedback Experiential learning: hands-on supervision and management of teams of young adults, large and small group discussions, and session exercises Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Case Studies Classroom Exercise Discussion Lectures Practical Exercises Methods of Assessment: Case Studies Examinations Performance Rubrics (Checklists) Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Corporation for National and Community Service Diversity in Service (CNCS-0002) Introduction to Service Learning (CNCS-0001) View All Courses Page Content