Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: BISK-0148 Organization's ID: NDM015 Organization: Bisk Education Location: Classroom-based Length: 8 weeks Dates Offered: 4/1/2020 - 3/31/2023 7/1/2018 - 6/30/2021 8/1/2014 - 6/30/2018 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 Management, Business, or Leadership Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to improve a manager's effectiveness and impart practical new skills in the areas of management, resource allocation, and employee development. Learning Outcomes: Develop the ability to engage others through empathy Determine how to build stronger relationships by improving your communication skills Examine the skills needed to empower individuals in the workplace Apply strategies for effective delegation Determine the best approaches for working successfully with different generational cultures Examine key principles of continuous improvement Implement skills for setting effective goals for oneself and one's employees Develop skills and best practices for managing multicultural teams Explore strategies for effective time management Incorporate an ethical decision-making model into real-world situations Develop a strategy to coach employees to take greater accountability. General Topics: The essential component of effective leadership, strong inner personal communication skills How to develop better receptive communication skills and become more attuned to others feelings and motivations How to guide difficult conversations toward positive outcomes The benefits of empowering employees and delegating responsibilities, as well as best practices for leveraging these management skills The characteristics of generational cultures and how effective leaders manage their time and adapt their management style when working with different generations Goal-setting, measuring results and managing a diverse workforce, as well as how to build and lead effective teams The elements of ethical decision-making, the importance of attitude and how to build a culture of accountability Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Discussion Lectures Practical Exercises Methods of Assessment: Quizzes Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content