Course

Course Summary
Credit Type:
Course
ACE Course Number:
WALT-0002
Organization:
Location:
Classroom-based
Length:
11 weeks (44 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Communication, Hospitality or Business Communication
Description

Objective:

The course objective is to learn the concepts inherent in business communications and apply them in the workplace.

Learning Outcomes:

  • Upon completion of this course, the student will be able to identify basic listening skills: appreciate the various methods people use to process information
  • Use an inclusive approach in communication
  • And handle complex situations including meetings, presentations, and facilitated classes. Emphasis is placed on preparation and delivery techniques for public speaking

General Course Topics:

  • Principles of communications
  • Personal communication styles
  • Effective listening
  • Communication awareness
  • Meetings and groups
  • Public communication preparation and delivery
  • Informative speech
  • Persuasive speech
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Lectures
Supplemental Materials

Other offerings from Walt Disney Co.