Objective:
The course objective is to learn the concepts inherent in business communications and apply them in the workplace.
Learning Outcomes:
- Upon completion of this course, the student will be able to identify basic listening skills: appreciate the various methods people use to process information
- Use an inclusive approach in communication
- And handle complex situations including meetings, presentations, and facilitated classes. Emphasis is placed on preparation and delivery techniques for public speaking
General Course Topics:
- Principles of communications
- Personal communication styles
- Effective listening
- Communication awareness
- Meetings and groups
- Public communication preparation and delivery
- Informative speech
- Persuasive speech