Course

Course Summary
Credit Type:
Course
ACE ID:
VSPA-0004
Location:
Classroom-based
Length:
2 weeks (56 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Human Resources
Description

Objective:

The course objective is to prepare first line civilian supervisors to comprehend their role in the agency and to be afforded the opportunity to enhance their supervisory skill sets.

Learning Outcomes:

  • Gain insight regarding the proper role of the first line supervisor
  • Potential liability attached to supervisory positions
  • Application of ethical leadership
  • Utilization of human resources and the proper application of problem solving techniques crafted to enhance productivity
  • Methods of coaching and mentoring employees
  • Proper scheduling

General Topics:

  • Public speaking
  • Critical incident stress management practices
  • Role of the first line supervisor
  • Workplace harassment
  • Coaching and mentoring
  • Leadership and ethical frameworks
  • Supervisor liability
  • Media relations
  • Cultural diversity
  • Problem recognition and solving
  • Managing generational differences
  • Budgeting
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations

Minimum Passing Score:

70%
Supplemental Materials