Course Summary
Credit Type:
ACE Course Number:
3 weeks (120 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Supervision or Management
Upper-Division Baccalaureate 3 Human Resources Management
This course is recommended for a total of 6 semester hours at the upper-division baccalaureate degree category.


The course objective is to prepare first line supervisors to comprehend and perform the necessary functions of a first line supervisor.

Learning Outcomes:

  • Upon completion of the course, the student will have gained insight regarding the proper role of the first line supervisor, potential liability attached to supervisory positions, methods of coaching and mentoring employees, application of ethical leadership, proper scheduling, and utilization of human resources and the proper application of enforcement strategies and policing methodologies

General Course Topics:

  • Public speaking
  • Critical incident stress management practices
  • Role of the first line supervisor
  • Workplace harassment
  • Coaching and mentoring
  • Leadership and ethical frameworks
  • Supervisor liability
  • Media relations
  • Administrative investigation practices
  • Proper techniques for case management
  • Operation planning
  • Investigating agency vehicle crashes
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations

Minimum Passing Score:

Supplemental Materials