Course

Course Summary
Credit Type:
Course
ACE ID:
VASC-0011
Organization's ID:
FLG 211
Organization:
VA Acquisition Academy Supply Chain Management School
Length:
32 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Introduction to Risk Management
Description

Objective:

The course objective is to teach students about the different aspects of the quality assurance program as it applies to products and equipment. The course also instructs students on how to develop and organize a risk management plan for the logistics organization; measuring risk, determining the effects, mitigating outcomes and managing the overall risk to avoid and/or minimize damage and loss. Students will learn how to identify potential problems and the necessary steps in the removal or segregation of products and equipment to mitigate risk in the stockroom and clinical areas. Students are introduced to the importance of communications with the risk manager, medical director and quality assurance coordinator to ensure a high level of safety for all stakeholders in the environment of care.

Learning Outcomes:

  • explain how recall notifications are received within the VA facility and explain the importance of a centralized program
  • identify the different types of recall messages and establish methods for message distribution to stakeholders supporting the facility
  • explain the risk management model and generalize how the risk assessment model could mitigate risk within the facility
  • explain the role of quality assurance and risk management within the Environment of Care policy and processes
  • describe when to initiate contingency operations and where to find the contingency guides and policies
  • identify key reports and manual supply processes for keeping an accurate inventory
  • explain risk management, tolerance, and associated liabilities
  • describe risk identification and categorization processes
  • discuss risk planning, assessment, and response approaches
  • explain organizational specific quality assurance concepts and methods and interrelationships with customer service
  • describe contingency planning considering risk management
  • discuss recall management policy and process considerations

General Topics:

  • Quality assurance program
  • Developing a risk management plan
  • Organize a risk management plan
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

80%
Supplemental Materials