Course

Course Summary
Credit Type:
Course
ACE ID:
UMBC-0005
Organization's ID:
CCINF0002
Organization:
UMBC Training Centers, LLC
Location:
Classroom-based
Length:
8 days (64 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Personal Computer Maintenance
Description

Objective:

The course objective is to build on existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts. The student will acquire the essential skills and information needed to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems.

Learning Outcomes:

  • Understand laptop and portable devices
  • Demonstrate an understanding of the various functions of an operating system
  • Fix and maintain printers and scanners
  • Identify and describe the safety and environmental issues in IT
  • Understand the different personal computer components
  • Network computers with each other
  • Establish security guidelines in computing
  • Demonstrate strong communication and professionalism.

General Topics:

  • Peripherals
  • System components
  • Troubleshooting system components
  • Mobile devices
  • Supporting printers
  • Networking
  • Install, configure and support Windows operating systems
  • Install, configure and support non-Windows operating systems, and troubleshoot operating systems
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials