Course

Course Summary
Credit Type:
Course
ACE Course Number:
TSAT-0001
Organization Course Number:
ACE:000854
Location:
Classroom-based
Length:
1 week (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 homeland security
Lower-Division Baccalaureate 2 situational leadership
Description

Objective:

The course objective is to focus on developing and enhancing the competencies necessary for the Lead Transportation Security Officer (LTSO) position. This course is one of three courses that are part of the Essentials curriculum designed to prepare TSA's frontline leadership team members (depending on their specific roles) to meet the organization's operational needs and expectations as their level of responsibility increases.

Learning Outcomes:

  • describe the competencies, roles, and responsibilities of an LTSO
  • apply effective communication methods with teams, senior leadership, the traveling public, and stakeholders
  • identify strategies for effectively leading a team
  • examine leading and preparing for the tasks required during screening operations

General Course Topics:

  • LTSO competencies
  • Building good habits
  • Effective communication
  • Team building
  • Conflict management
  • Screening operations readiness
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials