Course

Course Summary

Credit Type:

Course

ACE ID:

NSLS-0005

Organization's ID:

ADV 202 L-2-L

Organization:

The National Society of Leadership and Success

Location:

Online

Length:

10 hours

Dates Offered:

Credit Recommendation & Competencies

Competency Framework	Statement
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	External Awareness (Level 3 – Intermediate): Synthesizes complex information gathered from a variety of external sources and disseminates it to staff
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Flexibility (Level 4 – Advanced): Adjusts organizational priorities quickly as situations change
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Resilience (Level 4 – Advanced): Responds to setbacks by developing alternative approaches to determine the best course of action
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Vision (Level 3 – Intermediate): Acknowledges organizational strengths and develops plan to address areas needing improvement
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Conflict Management (Level 3 – Intermediate): Manages conflict among team members by utilizing mediation techniques
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Customer Service (Level 3 – Intermediate): Designs and implements guidelines to improve products and services
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Decisiveness (Level 4 – Advanced): Changes course of action despite public support when new information indicates previous strategy would not succeed
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Entrepreneurship (Level 3 – Intermediate): Makes recommendation to invest in emerging technologies to produce new products
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Technical Expertise (Level 3 – Intermediate): Resolves technical issues promptly by determining and correcting problems
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Influencing / Negotiating (Level 3 – Intermediate): Develops trust among various parties involved in a negotiation process
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Written Communications (Level 4 – Advanced): Writes complex technical reports using clear terminology and a concise format for use by highlevel decision maker
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Continual Learning (Level 3 – Intermediate): Recognizes areas needing improvement and takes training to increase skills
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Creativity and Innovation (Level 3 - Intermediate): Solicits feedback from team members in the creation of new agency initiatives and services
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Flexibility (Level 3 - Intermediate): Takes feedback into consideration while implementing organizational change
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Strategic thinking (Level 4 – Advanced): Establishes strategic performance measures to allow the organization to continually assess and adjust program direction
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Leveraging Diversity (Level 3 - Intermediate): Recognizes and utilizes skills of staff with diverse backgrounds to benefit the organization, clients, and coworkers
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Team Building (Level 3 - Intermediate): Includes entire team in decision-making process when developing mission and goals for the division
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Problem-Solving (Level 4 – Advanced): Synthesizes information from internal and external sources to develop an action plan addressing program issues
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Influencing / Negotiating (Level 3 - Intermediate): Obtains union buy-in for a change in working conditions by using open and honest communication and by carefully listening to the union leadership's ideas
U.S. Office of Personnel Management - Proficiency Levels for Leadership Competencies	Creativity and Innovation (Level 3 – Intermediate): Displays creativity by deviating from traditional methods in developing new procedures

Description

Objective:

The course objective for Part One is to review and apply the NSLS 9 Principles and Behaviors of Leadership Framework to their personal leadership approach; identify leadership passion, purpose, and values; learn how grit, goals, and resilience are integral to leadership; explore the concepts of diversity, equity, and inclusion and commit to being more intentionally inclusive leaders; and demonstrate the power to inspire others to action and make a positive impact in the world.
The course objective of Part Two is to practice leadership concepts in an experiential project with classmates, peers, or colleagues; use the leadership strengths and values identified in Part One and apply them to a community-focused team project; practice design thinking skills to identify a community challenge and brainstorm solutions; work on a team to develop a strategic plan that helps a defined audience; and practice advocating for their point of view, making decisions as a team, engaging in team dynamics, navigating conflict, giving and receiving constructive feedback, and committing to service and civic responsibility.