Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: SDCM-0146 Organization's ID: Business 319 Organization: Study.com, LLC Location: Online Length: Self-paced. 22 weeks (47 hours) Dates Offered: 4/1/2024 - 3/31/2027 4/1/2021 - 3/31/2024 2/1/2018 - 3/31/2021 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 3 Negotiations and Conflict Management Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to provide students with knowledge of the negotiation process, conflict resolution strategies, collaborative problem solving and international negotiation. Learning Outcomes: Apply the terminology used in negotiation, analyze target and resistance points, summarize the role of BATNA and WATNA on negotiation and assess the role of reciprocity in negotiation. Compare the various types of personal and work-related negotiations with attention to level of relationship building and human capital. Adapt theories of cultural dimensions to an international negotiation scenario. Explain the theory, processes, and practices of negotiation and conflict resolution. Compare distributive bargaining and integrative bargaining, discuss the role of power, point out hardball tactics hardball tactics and analyze the role of trust and dilemma of disclosure in a negotiation. Contrast various negotiation strategies, break down the problem-solving process and explain the role of perception and bias on negotiation. Apply effective conflict management, communication and influence techniques to a given scenario. Dissect each of the phases of negotiation and discuss common negotiation pitfalls and how to avoid them. General Topics: Introduction to Negotiation and Conflict Management Negotiation Terminology and Process Distributive and Integrative Bargaining Conflict Resolutions Collaborative Problem Solving and Decision Making Negotiation Strategies, Perception and Bias Communication and Negotiation Persuasion in Negotiation Types of Negotiations International Negotiation Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Methods of Assessment: Examinations Quizzes Written Papers Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Study.com, LLC Accounting 101: Financial Accounting (SDCM-0075) Accounting 102: Introduction to Managerial Accounting (SDCM-0076) Accounting 201: Intermediate Financial Accounting I (SDCM-0124) Accounting 202: Intermediate Accounting II (SDCM-0152) Accounting 301: Applied Managerial Accounting (SDCM-0077) Accounting 302: Advanced Accounting (SDCM-0078) Accounting 303: Cost Accounting (SDCM-0105) Analytics 103: Intro to Relational Databases & SQL (SDCM-0240) Art 103: History of Western Art I (SDCM-0167) Art 104: History of Western Art II (SDCM-0168) View All Courses Page Content