Course Summary
Credit Type:
ACE Course Number:
20 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Communication or Business


The course objective is to understand the different types of communication in organizations and the role communication plays within an organization.

Learning Outcomes:

  • Examine the importance of organizational communications and how to communicate effectively in organizations
  • Consider the history and key theories of organizational communications
  • Analyze forces that benefit or hinder effective communications inside and outside the organization
  • Distinguish how communication and organizational cultures are related
  • Differentiate theory and practice regarding team building, networking, and meeting management
  • Understand the different roles of organizational communication including the transfer of information, transactional process, strategic control, and balance of creativity and constraint
  • Express the role of verbal and nonverbal messages as well as effective use based on culture and gender

General Course Topics:

  • Introduction to organizational communication
  • Types of communication in organizations
  • Role of communication within an organization
  • Organizational and communication theories
  • Organizational culture and communication
  • Diversity and organizational communication
  • Communicating and collaborating in teams
  • Communicating in meetings
  • Communicating in networks
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Quizzes
  • Written Papers

Minimum Passing Score:

Supplemental Materials