Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
Communications 301: Diversity and Intercultural Communication
16 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 communications


The course objective is to teach students the fundamental elements of diversity and intercultural communication. Students will learn about the influence culture has on communication; nuances in nonverbal communication; ethnocentricity, prejudice and stereotypes; sexism and gender roles; and intercultural communication in professional settings.

Learning Outcomes:

  • explain the communication process and connect it to communicating with people from cultures other than one’s own
  • compare and contrast how cultural differences in worldview, social experiences, and history shape the communication process
  • distinguish between verbal and nonverbal communication patterns and behaviors
  • compare and contrast the role of history, politics, and religion in the development of stereotypes, prejudices, and biases
  • analyze and dissect the elements of intercultural communication including language, gender roles, ethnocentrism, privilege, racism, stereotypes, and nonverbal communication
  • assess the influence of culture on communication in the workplace, in schools, and in healthcare settings
  • evaluate ways to improve intercultural communication in the workplace, in schools, and in healthcare settings
  • critique the influence of your own worldview, beliefs, culture, and biases on communicating with people of other cultures

General Course Topics:

  • Communication as a process
  • Understanding culture
  • The influence of culture on communication
  • Cultural differences in nonverbal communication
  • The impact of cultural conflict on communications
  • Ethnocentricity, prejudice and stereotypes
  • Sexism, gender roles and communication
  • Intercultural communication in the workplace
  • Culture and communication at school
  • Culture and communication in healthcare
  • Developing competence in intercultural communication
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies

Methods of Assessment:

  • Case Studies
  • Examinations
  • Quizzes
  • Written Papers

Minimum Passing Score:

Supplemental Materials