Objective:
The course objective is to describe and analyze healthcare quality management processes. This course covers different quality measures, interconnection among healthcare branches and its impact on healthcare quality.
Learning Outcomes:
- Upon completion of the course, the student will be able to define and describe health care quality outcomes, methods, models in the U.S, including statistical methods and models
- Apply validity and reliability standards to outcomes research
- Explain how finances, staff, human resources and risk management impacts healthcare quality and outcomes
- And apply patient-centered approaches including healthcare consumerism as a means of improving healthcare quality.
- Apply healthcare quality measurements, models, quality management, performance improvement and quality improvement measures and understand the context of the development of these tools
- Differentiate among various outcome measures relating to patients, illnesses, costs, and quality
- Incorporate health care technology and advances made in this area and how they have impacted and continue to change quality and outcome measures
- Recognize the standards set by government and key players in the establishment of quality benchmarks and outcomes
General Course Topics:
- An introduction to healthcare quality
- Healthcare quality organizations and standards
- Managing health data
- Health outcome measurement
- Basics of statistical analysis for healthcare quality
- Validity and reliability in outcomes measurement
- Health status and quality of life measurements
- Functional health and disability measurements
- Geriatric and pediatric patient measurements
- Mental, behavioral and social health measurements
- Pharmaceutical outcome measurements
- Patient care and safety measurements
- Patient satisfaction measurements
- Cost-effectiveness and economic measurements in healthcare
- Hospitals, healthcare consumerism and quality measures
- Healthcare quality management and improvement
- Finances, staff and human resources in healthcare
- Risk exposure and management in healthcare
- Trends in healthcare quality