Course

Course Summary
Credit Type:
Course
ACE Course Number:
OOSL-0042
Organization Course Number:
BUS120
Organization:
Location:
Classroom-based
Length:
14 weeks (75 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Organizational Behavior
Description

Objective:

The course objective is to provide students with an opportunity to explore the behavior of individuals, groups, and organizations within today's dynamic work environment. Specific topics include communications, motivations, leadership, power structure, and organizational culture.

Learning Outcomes:

  • Identify self-concept, personality, emotions, and values of work performance
  • Identify impact of intelligence, ability, attitudes, job satisfaction, and learning on work performance
  • Compare and contrast content and process theories of motivation
  • Describe the structure, size, and design of teams, and the effect of norms and roles on behavior
  • Identify functional and dysfunctional conflict and apply conflict management techniques
  • Select elements of organizational structure to optimize employee motivation
  • Examine employee responses to organizational change and describe strategies to overcome resistance to change
  • Explain strategies to overcome social perception and attribution, diversity, and stress to improve performance
  • Explain the use of goal-setting, feedback, rewards, and reinforcement in improving performance
  • Identify techniques for effective team work, especially in problem-solving and decision-making, examine barriers to communication and describe techniques of effective communication
  • Describe influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles
  • Identify elements of organizational culture for employee motivation
  • Identify leadership theories and styles to improve employee motivation

General Course Topics:

  • Issues in individual behavior
  • Determinants of individual behavior
  • Determinants of individual task performance
  • Theories of motivation
  • Motivation: performance management
  • Teams in the workplace
  • Team building
  • Communication
  • Organizational politics
  • Conflict and negotiation
  • Leadership
  • Organizational structure and design
  • Organizational culture
  • Change management
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials

Other offerings from StraighterLine

(OOSL-0009)
(OOSL-0010)
(OOSL-0063)
(OOSL-0041)