Course

Objective:

Learning Outcomes:

• Utilize Windows management utilities to navigate the file system, perform network diagnostics, manage disks, and maintain systems
• Utilize Windows Administrative Tools to navigate available options, and to perform memory diagnostics, disk management, and system maintenance
• Perform various configuration settings utilizing the Window Control Panel utilities
• Implement security best practices relating to Active Directory administration, user management, and file and disk encryption
• Conduct troubleshooting activities including the five step system checklist and the six step process for analyzing symptoms
• Troubleshoot security issues by recognizing common symptoms and applying common solutions to some of the most pervasive security risks
• Perform operating systems installations
• Perform Windows installations and upgrades, considering factors such as drive partitioning, disk formatting, function of the system volume, etc
• Configure systems utilities including Credential Manager, Bitlocker, Device Manager, and Sync Center

General Topics: