Course

Course Summary
Credit Type:
Course
ACE ID:
SAYA-0038
Organization's ID:
BUS300
Organization:
Saylor Academy
Location:
Online
Length:
40 hours (self-paced)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Operations Management or Supply Chain Management
Description

Objective:

The course objective is to examine how companies manage processes to produce the products or services required by their customers.

Learning Outcomes:

  • Evaluate the importance of market needs and operational capabilities (e.g., productivity, workflow, and quality) in formulating a business strategy that creates a sustainable competitive advantage
  • Discuss the goal of Supply Chain Management and its application in a variety of organizational settings
  • Analyze operation processes from a variety of perspectives such as productivity, workflow, and quality
  • Identify the critical factors involved in inventory control systems.As noted below, there are also detailed, granular unit level learning outcomes that supplement the course level outcomes
  • Explain the role of operations management and the use of the transformational model in the success of manufacturing and service organizations
  • Analyze operation processes from a variety of perspectives such as productivity, workflow, and quality
  • Explain quality management and apply continuous quality improvement principles to operations management
  • Apply basic design principles to determine appropriate facility location and layout
  • Explain techniques and methods for creating and evaluating work systems design

General Topics:

  • Operations management and overview
  • Operations strategy
  • Product design and process selection
  • Quality management
  • Supply chain management (SCM)
  • Just-in-time and lean systems
  • Capacity planning and facility layout
  • Work systems design
  • Inventory
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Computer Based Training
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations

Minimum Passing Score:

70%
Supplemental Materials