Course

Course Summary
Credit Type:
Course
ACE ID:
ULTR-0100
Organization's ID:
MA 130
Organization:
Location:
Classroom-based
Length:
40 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 2 Office Management or Supervision
Description

Objective:

To introduce medical office management skills including equipment inventory, purchase and maintenance, office safety and security, personnel management, staff meetings, procedure manuals and financial management.

Learning Outcomes:

  • Explain the duties and requirements of working in a medical office
  • Discuss the requirements of OSHA records
  • Explain how to maintain and purchase equipment for the medical office
  • Write a resume, conduct a job search, interview and write follow-up correspondence
  • Discuss how to be a fair and firm supervisor
  • Keep accurate documentation in employee files regarding demographics and incidents
  • Discuss the concepts of time management
  • Discuss the concepts of adequate communication between employees/employers
  • Maintain inventory of equipment and supplies
  • Administer office policy and procedure manuals
  • Discuss how to market a medical practice
  • Complete payroll and pay bills for the office
Instruction & Assessment

Instructional Strategies:

  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises
Supplemental Materials