Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
Self-paced (60-90 days)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Introduction to Leadership or Introduction to Business


The course objective is to explore essential factors in building strong and effective teams. Students will learn about best practices for developing a flexible, efficient team with defined roles, common goals, and clear communication. Students will apply this knowledge to real world situations, determining optimal approaches based on the principles of effective team building.

Learning Outcomes:

  • Analyze the benefits of clear roles
  • Articulate the role of trust in high performing teams
  • Articulate the benefits of team diversity
  • Upon completion of the course, the student will be able to identify characteristics of high performing teams
  • Apply the stages of team development in context
  • Build effective team goals
  • Identify stages in the communication process
  • Recognize the role of nonverbal communication
  • Evaluate how to effectively embrace ambiguity
  • And apply appropriate strategies for recognizing team effort.

General Course Topics:

  • Types of teams
  • Team development process
  • Common goals
  • SMART goals
  • Team roles
  • Building trust
  • The communication process
  • Modes of communication
  • Elements of communication
  • Nonverbal communication
  • Diversity
  • Efficiency
  • Flexibility
  • Embracing ambiguity
  • Rewards and recognition
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Computer Based Training
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Quizzes

Minimum Passing Score:

Supplemental Materials

Other offerings from SOPHIA Learning, LLC