Course Summary
Credit Type:
Organization's ID:
6 days (44 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 leadership


The course objective is to present the fire and EMS supervisor with the basic leadership skills and tools needed to perform effectively in the fire and EMS environment, to successfully transition supervisory and leadership roles, and establish a conceptual foundation and framework for success in leadership roles by exploring creative, analytical, political and critical thinking perspectives.

Learning Outcomes:

  • apply concepts related to a successful transition to supervisory and leadership roles, including models of leadership, change management, active followership, and active engagement in fire and Emergency Medical Services (EMS)
  • identify effective communication processes across a multitude of scenarios and environments, to include written, oral, paraverbal, nonverbal, dialogue-focused, inquiry- and advocacy_x0002_based, and crucial conversations
  • apply an ethical perspective to responsibility, authority, power, decision-making and discipline in a supervisory or leadership role in fire or Emergency Medical Services (EMS)
  • create a personal plan for active engagement as a supervisor and leader in fire and Emergency Medical Services (EMS) using concepts presented in this course
  • assess situations from multiple perspectives
  • articulate techniques for fostering an environment of creativity and innovation
  • create a personal plan as a supervisor and leader in fire and Emergency Medical Services (EMS) based on the thinking perspectives presented in this course
  • apply the concepts of professionalism to create a roadmap for professional success
  • explain how the concepts of managing conflict, empowerment, empathy, authorization and delegation can contribute to creating an environment for professional growth in others
  • apply the concepts and effects of failure, collaboration, synergy and team dysfunction to your creation of a personal plan of active engagement as a supervisor and leader in fire and Emergency Medical Services (EMS).

General Topics:

  • An adaptive leadership
  • Change management
  • Active followership
  • Effective communication including difficult conversations
  • Advocacy-inquiry based dialogue and persuasion, ethics, authority, power, decision-making
  • Assessing situations from multiple perspectives
  • Fostering creativity and innovation, professionalism, resilience, emotional intelligence, situational awareness, managing conflict, delegating, mentoring, coaching, empowerment, and building collaboration and synergy for professional growth
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

Supplemental Materials