Course

Course Summary
Credit Type:
Course
ACE ID:
EDSI-1025
Organization's ID:
BUS DFS
Organization:
Korn Ferry (formerly TwentyEighty Strategy Execution)
Location:
Classroom-based
Length:
22.5 hours (3 days)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Negotiations or Conflict Management
Description

Objective:

This course is designed teach participants a framework and process for implementing and managing organizational change. Students learn the role of manager as negotiator, intermediary, and problem-solver. The course is designed to provide participants with opportunities to apply their knowledge and skills to aid in the diagnosis of interpersonal and intergroup conflict. Participants also have the opportunity to apply core concepts to a specific problem or opportunity from their own business environment.

Learning Outcomes:

  • Lead and champion organizational change
  • Use a change-leadership framework to implement sustainable change in their organization
  • Identify strategies in group negotiations
  • Assess the implications of change on leadership, organizational development, and individuals
  • Assess interpersonal styles and characteristics of organizational change
  • Recognize non-verbal aspects and overall communication skills in negotiations and conflict resolution
  • Apply coping strategies to facilitate transition through change

General Topics:

  • Communication
  • Conflict management defining change
  • Your role as change agent
  • Identifying the need for organizational change
  • Engaging support: leadership, vision and communication
  • Engaging support: communicating the vision and pathway forward
  • Implementing change and supporting transition
Instruction & Assessment

Instructional Strategies:

  • Discussion
  • Learner Presentations
  • Lectures
  • Work-based Learning
Supplemental Materials