Course Summary
Credit Type:
17 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 business analysis


The course objective is to help prepare learners for IIBA's Certified Business Analysis Professional (CBAP) certification exam.

Learning Outcomes:

  • define the considerations for establishing metrics and key performance indicators
  • identify examples of effective office productivity tools for business analysis work
  • define a requirements architecture
  • identify examples of effective business analysis tools for business analysis work
  • demonstrate their understanding of foundational concepts related to the field of business analysis
  • recognize best practices for performing a business analysis strategy analysis
  • identify characteristics of the RADD knowledge area and best practices for applying core concepts during RADD tasks
  • describe the tasks that are performed during a business analysis solution evaluation
  • demonstrate their understanding of analytical techniques for effective business analysis
  • apply various business analysis techniques such as mindmapping, estimation and prioritization methods, balanced scorecards, and backlog management
  • define the considerations for establishing metrics and key performance indicators
  • identify features of an Agile project that impact business analysis activities
  • identify and apply techniques for identifying business analysis performance improvements
  • recognize tasks performed during business analysis elicitation and collaboration
  • identify the responsibilities of the BA role in elicitation and collaboration tasks
  • demonstrate their understanding of specifying and modeling requirements, verifying requirements, and validating requirements tasks

General Topics:

  • Business analysis overview
  • The BA planning and monitoring knowledge area
  • The BA elicitation and collaboration knowledge area
  • The requirements life cycle management knowledge area
  • The strategy analysis knowledge area
  • RADD knowledge area: part 1
  • RADD knowledge area: part 2
  • The solution evaluation knowledge area
  • Business analysis analytical techniques
  • Business analysis activities and tools
  • Business analysis documentation and criteria
  • Personal skills for effective business analysis
  • Business analysis professional effectiveness competencies
  • Perspectives for effective business analysis
Instruction & Assessment

Instructional Strategies:

  • Computer Based Training

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

Supplemental Materials