Course

Course Summary
Credit Type:
Course
ACE ID:
SKIL-0228
Organization:
Internal Revenue Service
Location:
Online
Length:
16 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 change management
Description

Objective:

The course objective is to provide details on Six Sigma and DMAIC concepts, methodologies, and tools, and explain how they are applied in organizations.

Learning Outcomes:

  • describe correlation analysis, regression analysis, and hypothesis testing.
  • understand how Lean Six Sigma can become a transformational strategy that enables a system of process control and process design to make your business more effective and efficient; become familiar with some key tools and how they integrate with Six Sigma
  • use work breakdown structure, Gantt chart, activity network diagrams, affinity diagrams, matrix charts, tree diagrams and tollgate reviews
  • become familiar with the basic methods for measurement system analysis and GR and R studies
  • work with common Lean tools used to improve process design and facilitate process control

General Topics:

  • Six Sigma and Lean: foundations and principles
  • Six Sigma: team basics, roles, and responsibilities
  • Six Sigma: quality tools
  • Six Sigma: metrics
  • Six Sigma: project management basics
  • Six Sigma: identifying projects
  • Six Sigma: project management basics
  • Six Sigma measurement system analysis
  • Basic Six Sigma statistics
  • Classifying and collecting data
  • Six Sigma measurement system analysis
  • Six Sigma techniques for improvement
  • Lean tools and FMEA
  • Data analysis and root cause analysis in Six Sigma
  • Six Sigma correlation, regression, and hypothesis testing
  • Six Sigma techniques for improvement
  • Six Sigma control tools and documentation
Instruction & Assessment

Instructional Strategies:

  • Computer Based Training

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials