Course Summary
Credit Type:
Occupation Title:
Mainframe System Administrator
Estimated length of On the Job Training (OJT):
2,000 hours or 1 year
Estimated length of Related Training Instruction (RTI):
275 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Introduction to computers
Lower-Division Baccalaureate 3 Introduction to databases
Lower-Division Baccalaureate 3 Introduction to Python programming
Lower-Division Baccalaureate 3 Introduction to programming
Lower-Division Baccalaureate 3 Introduction to cyber security
Lower-Division Baccalaureate 3 Computer information systems
Lower-Division Baccalaureate 3 Computer Programming, Specific Applications
Lower-Division Baccalaureate 3 Operating Systems
Lower-Division Baccalaureate 3 Business Communications
Lower-Division Baccalaureate 3 Decision Making
Lower-Division Baccalaureate 3 Networking Fundamentals
Upper-Division Baccalaureate 3 Intermediate Programming
Lower-Division Baccalaureate 9 Internship in Information Technology, Systems Administration

Program Description:

The Mainframe System Administrator Apprenticeship includes micro-credentials like professional skills, agile development, and design thinking. The program also includes a broad range of fundamental skills in computer science and programming within mainframe systems, z/OS operating system, REXX programming, DB2 fundamentals, and Customer Information Control System (CICS). The program is a great pathway for a career as a mainframe system administrator as well as system programmer, application programmer, and system operator.

Program Objective:

The objective of this course is to prepare students for a career as a Mainframe System Administrator at IBM.

Learning Outcomes:

  • describe basic operations of computer hardware and software
  • perform basic Operating System operations
  • process information using word processing, databases, spreadsheets, email, and related tools
  • identify types of storage
  • describe the use of files and folders
  • use the Internet and online resources
  • apply security and privacy concepts in all computer activities.
  • input data into forms
  • download data sets for analysis
  • develop SQL reports
  • administer updates to the database management system (DBMS)
  • integrate the database with external systems
  • utilize the Python programming language format and structure in coding
  • understand and utilize Python programming concepts, including lists, dictionaries, classes, and loops
  • use Python libraries and tools
  • debug basic Python programs
  • employ Python as a means for developing information security tools
  • create programs using fundamental concepts
  • identify programming's role in cyber operations
  • create flow charts and design and implement pseudo-code to solve problems
  • identify variable types and strings
  • analyze, create and compile programs
  • describe the use of classes and objects in programming
  • explain vectors and create functions in programming languages
  • apply security practices to routers, switches and networks
  • install, configure and manage malware detection software
  • deploy security tools in defense of computer systems and networks, including firewalls and intrusion detection software
  • monitor networks to detect denial of service (DOS), malware and rootkit attacks
  • perform network security risk analysis
  • mitigate external and internal security attack potential.
  • describe basic concepts of information systems and computer networks
  • demonstrate knowledge of computer applications suite
  • demonstrate the use of Internet and email tools
  • apply the use of computers in a variety of environments
  • create, organize, and manage electronic files and folders
  • create, modify, and maintain a word processing, spreadsheet, database, and presentation documents
  • use functions, formulas, and charts in documents, spreadsheets, and databases
  • utilize applications and terminology effectively
  • analyze a complex computing problem and apply operating system administration principals and other relevant disciplines to identify solutions
  • analyze a complex computing problem and apply principles of programming and other relevant disciplines to identify solutions
  • evaluate the requirements for a specific system configuration and recommend solutions
  • create the program to meet the objectives
  • function effectively as a member or leader of a team engaged in activities appropriate to the task
  • identify and analyze user needs then create, integrate solutions in the computing-based project
  • demonstrate the application of knowledge and skill sets acquired from the courses and workplace in the assigned job function
  • demonstrate critical thinking and problem-solving skills by analyzing underlying issue/s and apply to project challenges
  • recommend ideas to improve work effectiveness and efficiency by analyzing requirements then considering viable options
  • describe the life cycle of a process and how multiple processes can execute at the same time and share hardware resources
  • describe and illustrate dynamic memory allocation, dynamic address translation, virtual memory, and demand paging
  • describe disk management and scheduling algorithms, directories, protection, and crash recovery
  • demonstrate presentation skills
  • prepare effective business messages for culturally diverse audiences
  • communicate by written, oral, and visual methods
  • compose clean and concise business letters, reports, memoranda, and emails
  • use creative thinking to solve problems
  • develop strategies for risk analysis and risk mitigation
  • conduct situational analysis
  • use decision support systems; conduct backward planning
  • allocate resources to resolve problems
  • apply ethics to problem solving
  • define networking basics to include LAN, cabling and Ethernet
  • perform networking addressing
  • explain network communication protocols
  • define and apply the Open System Interconnection (OSI) model and Transmission Control Protocol/Internet Protocol (TCP/IP) to define data layers
  • perform basic network troubleshooting
  • employ IPv4 and IPv6 addresses and subnet masks
  • perform troubleshooting techniques
  • deploy advanced data structures like arrays and linked lists
  • connect to and utilize networked data stores (flat files and relational databases)
  • develop well designed and functional user interfaces
  • function in a modern development environment using current tools (GitHub, Jenkins, Tekton, Kafka, etc.)
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Practical Exercises
  • Work-based Learning

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Quizzes
Supplemental Materials

Other offerings from IBM New Collar Apprenticeship