Course

Course Summary
Credit Type:
Course
ACE Course Number:
GOOG-0001
Organization:
Location:
Classroom-based
Length:
5 months (109 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 6 Computer Information Systems
Lower-Division Baccalaureate 3 Cybersecurity Fundamentals
Lower-Division Baccalaureate 3 Computer Networking
Description

Objective:

The course objective is to prepare beginner-level learners for an entry-level role in IT Support in about six months. This hands-on online training is developed exclusively by Google and hosted on Coursera.

Learning Outcomes:

  • Assemble a computer from scratch and install an operating system
  • Build a network layer and compile the five-layer network model
  • Explain the components of the Windows and Linux operating systems and through a series of hands-on labs, perform critical tasks like managing software and users, working with system logs and remote connection tools, and configuring hardware
  • describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
  • Describe the different facets of information technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service
  • Grasp the fundamentals of computer networking, from modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting
  • Apply infrastructure service management techniques that keep all organizations up and running, like managing and configuring servers, managing cloud resources, and using industry tools to manage computers, user information, and user productivity
  • Describe a wide variety of IT security concepts, tools, and best practices, including how to safeguard data, types of network security solutions, and how to integrate a culture of security into your organization or team

General Course Topics:

  • Troubleshooting and customer service
  • Computer networking
  • Linux and Windows operating systems
  • System administration and IT infrastructure services
  • IT security
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Practical Exercises

Methods of Assessment:

  • Quizzes
  • Written Papers

Minimum Passing Score:

80%
Supplemental Materials