Course

Course Summary
Credit Type:
Course
ACE ID:
ECRA-0373
Organization's ID:
CVS302
Organization:
Eastwick College
Location:
Classroom-based
Length:
12 weeks (48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Health Care Management
Description

Objective:

The course objective is to provide an introduction to management practices in the health care field as well as the types of organizations and how they are structured. The general focus is on management concepts and processes which are necessary for students who intend to practice in the healthcare field. Leadership style, the role of middle management, supervision of professional staff, evaluation of program effectiveness and fiscal accountability are explored. Emphasis is placed on the differences in management in health care as compared to other industries. The importance of patient care and ethical issues are also explored. Outside preparation includes reviewing notes, answering chapter exercises, studying for exams, and assigned readings.

Learning Outcomes:

  • Develop a system view of health care delivery
  • Identify the facilitating and hindering effects of organization structure on coordination
  • Develop a framework for determining what organization design is most appropriate for a given health care organization
  • Recognize popular but misleading myths about motivation
  • Identify key characteristics of the content of peoples' work that motivates them
  • Distinguish among different types of teams in health care organizations and how these differences affect team processes and performance
  • Analyze the importance of organizational politics
  • Recognize what power is and how it is used within health care organizations
  • Summarize the interrelationship between power and politics within organizational settings
  • Identify the characteristics that make health care organizations complex systems
  • Describe the five disciplines that promote organizational learning
  • Discuss how to analyze the internal and external environments and the integration of these analyses into strategic planning
  • Assess how strategic advantage can be different in health care
  • Review why strategic alliances are increasing in use, particularly among health care organizations
  • Recognize why regulations matter
  • Discuss the factors that are contributing to the widespread adoption and use of health information technology including electronic health records (EHRS)
  • Identify key concepts of consumerism and how they impact health care
  • Define consumer driven health care and its impact on the health care environment. analyze the influence of Microsoft and Google's investment in PHR's on the health care environment
  • Explain how this increasing interconnectedness is playing out in the world of health and health care
  • Define medical tourism
  • Develop the analytical skills of the student in order to better comprehend various issues presented by problems involving health care management
  • State the challenge of delivering value in health care
  • Identify the major forces affecting the delivery of health services
  • Differentiate between leadership and management
  • Analyze problems according to the eight-step strategic problem solving method
  • Describe the variants of organization structure found in health care organizations
  • Discuss the managers' role in motivating people
  • Describe the role and value of teams in health care organizations
  • Describe the most recent research on social networks and apply it in their work settings
  • Recall the classical sender-receiver communication model and later elaborations on it
  • Describe and compare the major sources of power within health care organizations
  • Explain the importance of quality improvement (QI) in health care
  • Define quality and performance measures for organizations
  • Describe how strategy and strategic management applies to health care markets
  • Classify an alliance both in terms of what it looks like and what it is meant to do
  • Describe the policy and operational context of health care regulations
  • Discuss recent policy initiatives that have regulatory implications
  • Define the major components and functions of an EHR system
  • Describe the effect of health worker mobility on health systems

General Topics:

  • Management challenge of delivering value in health care
  • Leadership and management in health care organizations
  • Organization design and coordination
  • Motivation and management
  • Teams and team effectiveness in health service organizations
  • Communication
  • Power, politics, and conflict management
  • Healthcare organizations as complex systems
  • Improving quality in health care organizations
  • Strategic thinking and achieving competitive advantage
  • Strategic management
  • Managing strategic alliances
  • Health policy and regulation
  • Federal policy and regulation
  • State policy and regulation
  • Health information systems and strategy
  • Consumerism and ethics - consumerism, concepts and challenges
  • Globalization and health
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations
  • Other
  • participation, attendance, and discussion questions

Minimum Passing Score:

70%
Supplemental Materials