The course objective is to provide students with an introduction to the basic services performed by a funeral director from first call to final disposition of the deceased. The course provides a review of the typical religious customs and strategies to better enhance the relationships between the funeral director, the clergy, public agencies and medical personnel. The course emphasizes the dual role of the funeral director as manager and caregiver, and emphasis is placed on professional attitudes, ethics, and vocabulary. Outside preparation includes review of class notes, reading assignments, and studying for exams.