Course

Course Summary
Credit Type:
Course
ACE ID:
ECRA-0299
Organization's ID:
CT201T
Organization:
Location:
Classroom-based
Length:
12 weeks (54 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Vocational-Certificate 3 Information Technology or Computer Information Systems
Description

Objective:

The course objective is to include an introduction to operating system software, local area networks, application software, and the Internet.

Learning Outcomes:

  • Install, upgrade, and maintain a Windows operating system
  • Manage printers, portable computers, and mobile devices
  • Know historical and conceptual theories on software, local area networks, and the Internet
  • Troubleshoot and optimize PC

General Topics:

  • Optimizing Windows
  • Supporting customers
  • Troubleshooting Windows startup
  • Connecting to and setting up a network
  • Supporting mobile operating systems
  • Windows resources on a network
  • Security strategies
  • Supporting printers and customizing a system
  • Virtualization, Linux, and Mac OS X
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials