Objective:
The course objective is to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. A variety of instructional methods are employed including online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.
Learning Outcomes:
- Complete cause and effect charts
- Define the problem
- Analyze corrective actions
- Recognize criteria for reporting conclusions
- recognize the importance of a root cause analysis
- Identify the root cause of the problem
- analyze report conclusions
General Course Topics:
- Root cause analysis and analyzing the causes of problems