Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
CMQ 220
7 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Applied Quality Management of Contracts
Credit may only be received for this course by additionally completing CMQ 210 (DAU-0230) and CMQ 200 (DAU-0229). The total number of hours recommended for the completion of all three courses is 3 semester hours at the upper division level.


The course objective is to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. A variety of instructional methods are employed including online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.

Learning Outcomes:

  • Complete cause and effect charts
  • Define the problem
  • Analyze corrective actions
  • Recognize criteria for reporting conclusions
  • recognize the importance of a root cause analysis
  • Identify the root cause of the problem
  • analyze report conclusions

General Course Topics:

  • Root cause analysis and analyzing the causes of problems
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Computer Based Training
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

Supplemental Materials