Course

Course Summary

Credit Type:

Course

ACE ID:

DLCR-0033

Organization:

Dale Carnegie & Associates, Inc.

Location:

Classroom-based

Length:

13 hours

Dates Offered:

Credit Recommendation & Competencies

Level	Credits (SH)	Subject
Lower-Division Baccalaureate	1	Interpersonal Communication or Organizational Behavior

Description

Objective:

The course objective is to enable students to deepen their self-awareness and examine leadership best practices to become a stronger, more impactful leader. The courses in this certificate program teach specific habits to take charge, embrace wider responsibility, and build a reputation as a powerful and influential leader.

Learning Outcomes:

Differentiate between power and authority
Maintain their cool under pressure by using a 6-step process
Eliminate specific habits that hold leaders back
Experience the power of feed forward
Apply a 7-step process for succession planning
Clarify and simplify the succession planning process by using sample succession plans, sample scripts, and other tools
Deliver a message with greater impact by using 7 best practices
Demonstrate how presentation structure, content, and delivery together create impact
Change behavior without creating resentment by using 9 best practices
Give and receive constructive feedback
Handle the 9 types of people with difficult attitudes and behaviors
Develop strategies to deal more effectively with different emotions
Overcome common obstacles to changing for the better
Complete a succession plan using the Dale Carnegie Succession Plan template

General Topics:

Influence: cultivate power without being intimidating
Leadership development: Marshall Goldsmith: what got you here won't get you there
Presentation skills: present with impact
Succession planning: succession planning for self and managers
Mentoring: unleash the power of mentoring in organizations