Course Summary
Credit Type:
120 hours (24 weeks)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Introduction to Sales


This course is offered through Coursera, which is an ACE Authorized Instructional Platform.

Upon completing this course, the student will be able to become a successful SDR on the frontlines of businesses. Students learn the SV Academy Conversational Selling methodology and how to apply the principles to real-world scenarios. By gaining hands-on skills with the latest tech tools in the SDR workflow, students learn how to boost productivity by converting inbound and outbound leads into opportunities. By the end of the program, students will have a results-driven professional portfolio, positioning for top performance in the interview process to land a job in tech sales.

Learning Outcomes:

  • Describe the purpose of the Sales Development Representative role and develop strategies for your personal and professional success
  • Compile a professional portfolio around your personal brand to reflect your performance in the interview process
  • Describe best-in-class tech tools of the SDR workflow
  • Explain the success-proven principles of the SV Academy Conversational Selling methodology

General Topics:

  • Groundwork for Success in Sales Development
  • Foundations for Interviewing with Confidence
  • Conversational Selling Playbook for SDRs
  • Boosting Productivity through the Tech Stack
  • Practical Guide to Navigating Professional Relationships
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training
  • Discussion
  • Practical Exercises
  • Project-based Instruction

Methods of Assessment:

  • Other
  • Performance Rubrics (Checklists)
  • Quizzes
  • Peer-reviewed projects

Minimum Passing Score:

Supplemental Materials