This exam is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Candidates can use this exam to prepare for other Microsoft certifications, but it is not a prerequisite for any of the related certifications.
Candidates should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. They should understand how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. They should also understand how Microsoft 365 solutions help secure data and identity and facilitate compliance.
Candidates should be able to recommend solutions for endpoint and application management, desktop virtualization, automated operating system deployment, and reporting and analytics. They should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.
Describe cloud concepts; Describe Microsoft 365 apps and services; Describe security, compliance, privacy, and trust in Microsoft 365; Describe Microsoft 365 pricing, licensing, and support