This certification exam was developed based on a product task analysis that defined the skills required to use Microsoft Outlook to create and manage messages, tasks, contacts, and appointments, and to use Outlook applications at a minimally competent level for a specialist-level user. This exam consists of 22 performance-based, multiple-task exam items. Examinees are given 50 minutes to complete the exam, which is delivered using the live Microsoft Outlook application.
Approximate percentage of examination by content area:25.6% Managing messaging: create and send an e-mail message; create and manage your signature and automated messages; manage e-mail message attachments; configure e-mail message sensitivity and importance settings; configure e-mail message security settings; configure e-mail message delivery options; view e-mail messages.27.7% Scheduling: create appointments, meetings, and events; send meeting requests; update, cancel, and respond to meeting requests; customize calendar settings; share your calendar with others; view other calendars.8.5% Managing tasks: create, modify, and mark tasks as complete; work with assigned tasks.19.1% Managing contacts and personal contact information: create and modify contacts; edit and use an electronic business card; create and modify distribution lists; create a secondary address book.19.1% Organizing information: categorize outlook items by color; create and manage Outlook data files; organize mail folders; locate Outlook items by searching; create, modify, and remove rules to manage e-mail; customize your Outlook experience.