Course

Course Summary
Credit Type:
Course
ACE ID:
BISK-0139
Organization's ID:
UFC003
Organization:
Bisk Education
Location:
Online
Length:
8 weeks (32 -- 48 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Supervisory Leadership or Business Leadership
Description

Objective:

The course objective is to address the critical competencies and skills necessary for managers to become more experienced leaders and examine the role emotional intelligence plays in leadership, creating mutual accountability, fundamentals of strategy, customer focus, personal branding, and innovation.

Learning Outcomes:

  • Examine the essential components of the strategic thinking process
  • Discuss the methods used to create a business case and analyze why innovation and creativity are required for a successful organization
  • Identify why emotional intelligence matters and define the concepts of emotional intelligence
  • Illustrate the four key steps of mutually accountable communication
  • Describe the fundamentals of creating a customer value proposition
  • Explore the individual parts of change management
  • Evaluate areas within professional lives that can create inconsistences with brands
  • Apply strategies and tactics to limit damage and to regain credibility

General Topics:

  • Personality style and emotional intelligence
  • Creating mutual accountability
  • Creating a customer-focused organization
  • Strategic thinking
  • Strategy execution
  • Introduction to innovation
  • Personal brand management
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials