Course Summary
Credit Type:
Organization's ID:
AIC 49
12 -- 14 weeks
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Bodily Injury and Liability Insurance


The course objective is to prepare students to manage the bodily injury claim process and determine whether a described claim is covered under any of various types of personal and commercial liability policies (other than auto policies), and for what amount.

Learning Outcomes:

  • Develop customer loyalty by providing well-rounded customer support with a strong understanding of bodily injury claims. The student will also be able to make better coverage decisions with a solid framework of common liability (other than auto liability
  • Confidently handle complex bodily injury claims
  • Manage complex bodily injury claims more efficiently with proven technical claim handling knowledge
  • Enhance their effectiveness
  • Take a comprehensive approach to controlling indemnity costs by utilizing a practical method of bodily injury claim management
  • Demonstrate commitment to their customers
  • Enhance customer satisfaction and retention
  • Confidently understand how liability insurance coverages apply to claims
  • Demonstrate a commitment to self-improvement
  • Solidify a reputation as a capable insurance professional by developing technical knowledge about liability coverages

General Topics:

  • Bodily injury claims management
  • Bodily injury investigation process
  • Injury and treatment evaluation
  • Impairment and disability
  • Rehabilitation
  • Psychological injuries and ongoing claims
  • Bodily injury case studies
  • Homeowner's liability coverages
  • Other personal liability coverages
  • Commercial general liability coverage
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

Supplemental Materials