Course Summary
Credit Type:
ACE Course Number:
Organization Course Number:
CPCU 520
12 weeks (44 -- 78 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Insurance Operations


The course objective is to enables learners to improve their operational effectiveness by increasing their knowledge of how the various functional areas within a property-casualty insurer work together to create and deliver insurance products efficiently. Included is a detailed explanation of the insurance regulation and regulatory activities that affect the core insurance operations.

Learning Outcomes:

  • Understand the impact of their business decisions by understanding how different functional areas within a property-casualty insurance company operate and collaborate with each other. This is accomplished through an examination of the important roles th

General Course Topics:

  • Overview of insurance operations
  • Insurance regulation
  • Insurance marketing and distribution
  • The underwriting function
  • Risk control and premium auditing
  • The claim function
  • Actuarial operations
  • Reinsurance principles and concepts
  • Business needs and information technology alignment
  • Insurer strategic management
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

Supplemental Materials