Course

Course Summary
Credit Type:
Course
ACE ID:
ABAN-0182
Organization:
American Bankers Association
Location:
Classroom-based
Length:
12 weeks (34 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Money and Banking or Business Administration
Description

Objective:

The course objective is to introduce the banking industry and nearly every aspect of banking, from the fundamentals of negotiable instruments to contemporary issues and developments within the industry. Banking Fundamentals includes three 4-week courses that combine the principles of the banking industry with real-world application.

Learning Outcomes:

  • Describe how banks serve customer needs
  • Identify major bank competitors
  • Explain how banks meet their financial goals
  • Discuss future trends in banking
  • Identify the products and services banks offer to consumers and businesses
  • Explain the check payment process
  • Identify potential bank customers
  • Identify regulators, major laws and banking regulations
  • Discuss account ownership
  • Discuss electronic banking and the electronic funds transfer system
  • Explain banking laws and regulations as they relate to lines of business
  • Discuss how marketing, sales and service help build customer relationships
  • Discuss cross-selling and referrals
  • Explain how banks safeguard assets, prevent crime, and protect the nation's financial system
  • Discuss laws and regulations to safeguard customer information.

General Topics:

  • Banking and you
  • The U.S. banking system
  • Money and banking
  • Deposit accounts
  • Payments of cash and checks
  • Electronic banking
  • Lending
  • Personal financial planning
  • Business and international banking services
  • Bank investments and performance
  • Building relationships: sales, marketing, and customer service
  • Safeguarding customer information
  • Safeguarding the bank, the economy, and the nation
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training
  • Discussion
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials